CAHRO TRAINING CURRICULUM
HUMAN RELATIONS PROGRAM DESIGN & IMPLEMENTATION I. INTRODUCTION OF TRAINERS
A. Personal
information about trainer(s)
B. Purpose
of training C. Learning objectives
1.Trainees will demonstrate their ability
to define human relations
2.Trainees
will identify human relations issues within
their community;
3.Trainees will practice
applying a systems approach to a human
relations issue
4.Trainees will describe
the role they play in helping achieve the
objectives of the human relations program
which employs them.
5.Trainees will
assess the obstacles they must overcome
to achieve the objectives of their job;
6.Trainees
will identify the assets available to them
and the resources they need to overcome
obstacles to the achievement of their job
objectives.
7.Trainees will practice implementing action
steps to achieve job objectives in the class
setting.
D. Discussion of ground rules
re: respect for others and training logistics
II. Human Relations - What is it?
A.
Following brainstorming compare class developed
definitions to posited definition:Human
relations is a multi-disciplinary process used
to promote
and protect human physical and
mental well-being through non-
violent means, and ensure people have the opportunity
to set
and achieve constructive life objectives
free from arbitrary discrimination B. SMALL
GROUP EXERCISE: 3-4 in each group Using the definition adopted by the
class - list the primary issues affecting
people in ------------- that should be addressed
by human relations practitioners. Identify
resources available to address each issue.
III. Role Identification A.
TRAINEE INTRODUCTIONS: Individual job assessment
Trainees each make a two to five minute presentation: 1.Introducing themselves;
2.Describing the human relations issues they will be addressing in their job;
3.Identifying the real or potential
obstacles they are, or expect to be, confronting;
4.Describing the skills they use or expect to use to succeed.
B. DISCUSSION: Revisiting the definition of human relations by listing the skills and disciplines the participants use or will be using to carry out human relations
work. IV. Systems planning
A. Elements1. Needs assessment/Problem statement
2 Mission statements/goal development
3.Objectives (measurable, contribute to mission and goals)
4 Forced field analysis (Obstacles vs. Resources)
5. Mapping assets
6. Identifying resource needs
7 Methodology/Action steps
8 Accountability/Monitoring
9 Evaluation B. DISCUSSION: Applying a systems analysis to your job assignment or to a job objective
C. SMALL
GROUP AND INDIVIDUAL EXERCISE
Prepare a systems analysis for your job or
for a project you are undertaking in your job
D.
ORAL PRESENTATION
Presentation of systems analysis of job
or job project by each trainee
E.
DISCUSSION
Class selection of systems analysis where
methodology will be role-played
F.
ROLE PLAY: Selected methodology
V. Team Building A.
Conducting a job analysis for your position
1. What are you expected to accomplish? Output
a. Who is getting the benefit of your work? Recipients
b. What are the critical factors for your work
to be effective?
Recipient needs: time factors,
resources, participant-involvement
2. What do you need from others to accomplish your job? Input
a. Who are you relying on to supply what you need? Providers
b. What are the critical factors in relation to your needs?
Provider requirements: accessibility, reliability, timeliness
B. Teambuilding strategies
C. SMALL GROUP EXERCISE: Job Analysis
Individuals
within each group prepare job analysis for their
own
position
with feedback from group.
D. FISH BOWL DEMONSTRATION
Hypothetical team building session involving negotiation of input/output E.
DISCUSSION - Skill building Training Input VI. Organizational Skill Building
A. DISCUSSION: Director's
Roundtable
Organization's mission and
objectives, core values, expectations from employees,
management support, limitationsB.
LECTURE: Principles of principles of prejudice
reduction and its applications in community
and school settings C
. DISCUSSION: Applying principles of
prejudice reduction to the job. D. SKILL
BUILDING EXERCISES
1. OVERCOMING RESISTANCE
a. LECTURE
b. FISHBOWL:
Series of role plays
2. Getting
support for a school program from:
a. Resistant
administrator
b.
Irate parents
c.
Fatigued teacher
d.
Distracted students
E. COMMUNITY ORGANIZING ROLE
1. LECTURE
a.
Applying a systems approach
b. Organizer
role clarification (internal)
c.
Issue articulation
d Securing ownership
e.
Maintaining spirit and involvement
f.
Retention of achievements 2. BRAINSTORMING
APPLICATIONS TO YOUR JOB
F. CLASS SELECTED SKILL BUILDING
EXERCISE G. DISCUSSION: Application
of systems analysis to resource development H. EXERCISE: Drafting
a proposal
VII. Review Elements of Training & Evaluation |
